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1

Payment clears

The order remains pending until funds are received and matched.
2

Information is verified

The delivery clock starts after all product-specific activation information is complete.
3

Digital fulfillment

We send the account or key, apply the upgrade, or allocate the managed Family slot—normally within 15 minutes to 6 hours.
4

You verify receipt

Check the product, term, region, and access immediately and report any mismatch through the order-error function.
Effective date: 30 July 2026 CrizonShop sells digitally fulfilled accounts, subscriptions, upgrades and license keys. No physical shipment is made and no shipping fee applies unless a product page expressly states otherwise.

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1. Delivery window

Delivery normally takes 15 minutes to 6 hours after payment is cleared and all required activation information is received. The product page or checkout confirmation may state a different window. Anti-fraud review, provider maintenance, inventory shortage, incomplete customer information, time-zone differences or unusually high demand may extend delivery. The window is an estimate unless expressly described as guaranteed. We will not treat an order as delivered merely because it is marked paid; fulfillment occurs when access information/key is sent, an upgrade is applied, or the account page shows the allocated service.

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2. Delivery channels

Delivery may occur by email, order details in the customer account, license key, activation of the customer’s supplied account, or allocation of a managed Family slot. Customers must provide an accessible email address and accurate product-specific information and check spam/junk folders. For products requiring customer credentials, submit only the credentials needed for that service. CrizonShop staff may use them solely to fulfill or support the order. Change them after delivery when the product permits.

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3. Verification and delay

We may pause fulfillment for reasonable payment, identity, fraud or security verification. If information is missing, the delivery clock pauses until it is supplied. If delivery becomes impossible, we notify the customer and provide cancellation, replacement, substitute or refund rights required by the Refund & Warranty Policy and applicable law.

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4. Receipt and inspection

Immediately verify that the product, term, region and access match the order. Report missing, incorrect or inaccessible delivery through the account’s order-error function or contact@crizonshop.com with the order code and evidence. Do not publish credentials or send them through unofficial channels.

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5. Provider events

Provider outages, security checks and policy changes may affect activation timing. These are handled as External Provider Events under the Terms, and are force majeure only if the governing law’s requirements are met. Customer-caused delay or misuse does not extend a fixed service term unless CrizonShop agrees or mandatory law requires it.